Orders are processed after payment is confirmed. Available shipping methods, costs, destinations, and estimated delivery times are shown at checkout before you place your order.
When tracking is available, it will be sent to the email address used at checkout. Carrier scans can take time to appear after dispatch.
Delivery dates are estimates and may be affected by carrier delays, customs, weather, holidays, or other circumstances outside our control.
Please check your delivery address carefully. If you notice an error, contact simon.fuu24@gmail.com as soon as possible. We cannot guarantee changes after an order enters fulfilment.
Customers are responsible for any import duties, taxes, or customs charges imposed by the destination country unless checkout states otherwise.
If your parcel is significantly delayed, marked delivered but missing, or arrives damaged, email us with your order number so we can investigate with the carrier.