Terms of Service

These terms govern purchases made through Heavy Hugs. By placing an order, you agree to provide accurate information and to pay the displayed price and shipping charges at checkout.

Products and availability

Product descriptions, images, prices and availability are provided in good faith and may change. Because some products are fulfilled by third-party suppliers, delivery timing and stock can vary.

Orders

An order is accepted when payment is authorised and we send an order confirmation. We may contact you if an item becomes unavailable or if we need to correct a material pricing or product error.

Contact

For questions about an order, use our Contact page and include your order number.