Privacy Policy

Heavy Hugs collects information needed to process orders, provide customer support, prevent fraud and improve the store. This may include your name, email, shipping address, payment-related confirmation and order details.

Payments are processed by Shopify and applicable payment providers. We do not receive or store your complete card number.

We may share information with fulfilment and delivery providers only where needed to complete your order. Contact us if you would like to ask about your personal information.